At Turner IT Solutions, we pride ourselves in being able to find reasonable and effective solutions to a wide variety of technical needs. Our support options include hourly services that are billed and paid for as needed, as well as pre-paid and scheduled office support options that offer preferred pricing.
We want to be your IT solution provider. Please contact us if you have any questions.
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On-Call Sevices Support when you need it with no long-term contract. |
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Level 1 - Desktop & Application Support (Desktop/Laptop, Printers, Projectors, Software Support) |
$85/hr |
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Level 2 - Network & Server Support (Windows Server/Active Directory, Data Backup, Email, Citrix) |
$100/hr |
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Level 3 - Application Consulting & Project Management (Telephony, Network Planning & Security, Enterprise-Level Application Installation and Configuration) |
$115/hr |
On-site support is deducted in 15-minute increments, with a one hour minimum charge.
Telephone and remote support is deducted in 15-minute increments, with no minimum service charge.
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Scheduled Office Support (1-Year Contracts) Working as an on-site partner, serving your Level 1 & Level 2 support needs. |
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5 - 40 hours per week |
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Educating your workforce provides an immediate return on investment. |
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One-on-One Training |
$90/hr |
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Group Training (4 hours for up to 6 people) |
$450 |
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Prepaid Support Discounts |
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$5,000 prepaid |
$10/hr discount |
Prepaid support must be bought in increments of $2,500, and can be used for On-Call Services or Scheduled Office Support.
Unused prepaid support dollars do not expire, and are non-refundable.
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Hours of Operation |
Standard hours of service are 8:00 AM - 5:00 PM, Monday through Friday, excluding Turner IT Solutions holidays.
After hours service is billed at 150% of standard rate.